Partnering with an experienced homeowners’ association (HOA) manager is meant to make everyone’s life better. With this partnership, your HOA board gets the necessary support in what they do and has access to the resources they can use to create a thriving community. HOA management companies can offer residents different benefits such as round-the-clock maintenance services. Ideally, hiring Scottsdale hoa management services is a win for the association and its members.
However, what happens if you end up with the wrong HOA manager? In this case, the board should discuss finding a new manager. This time, it’s important to be careful when making a choice, you must know what to look for and the common red flags. The following are that signs your HOA should consider hiring a new manager:
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Your Association is Getting Suboptimal Management Services
Your HOA deserves exceptional management services. When you hire a manager, you depend on their expertise in everything associated with managing a community including legal matters and financial matters. They should be able to answer questions about these matters. If your current manager in Scottsdale is making mistakes that can create issues over time, it may be time to look for a new manager.
Lack of Communication
An HOA manager should regularly communicate with the board and facilitate vendor relationships. They also guide communications with community residents. If your current HOA manager does not respond to emails quickly or answer phone calls, this could indicate they are non-communicative. This is a good reason to find a new manager.
Problems with Project Completion
Your Scottsdale HOA manager is supposed to keep the community running smoothly. Thus, they should tackle projects of any size and complete them as scheduled. However, if your current manager cannot complete projects because of incompetence or a lack of project management skills, you have no reason to continue to work with them. Use this opportunity to look for a new manager.
Unreasonable Management Fees
HOA managers have companies behind them. These companies are for-profit and must be compensated for the services they offer. Thus, once you hire a manager, you will sign a contract with them outlining the services rendered and their rates.
Issues arise if the manager charges questionable fees that the contract does not mention. Such fees can erode the trust you may have built with them. Also, this indicates the need to make a change in management.
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